FAQ
Frequently asked questions
All answers to what our clients ask daily. If your question isn't here, call us: it's faster.
On-site within 24 h Written guarantee
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Frequently asked questions
Do you work on weekends and evenings?
Yes. Our teams are available 7 days a week, 24/7 for emergencies (wasp nest, acute infestation, bed bugs). For scheduled work we adapt to your hours, including outside office time.
How much does an intervention cost?
Our interventions start from €190. The final price depends on the pest type, the treated surface and the infestation level. We give you a clear quote by phone within minutes, no commitment.
How fast do you intervene?
For emergencies we intervene within 24 hours, often the same day. For scheduled requests we agree on a slot that suits you, usually within the week.
Which areas do you cover?
We operate across Brussels-Capital (19 municipalities), Walloon Brabant, and the provinces of Namur, Liège and Hainaut. We also cover the French-speaking municipalities of Flemish Brabant (Rhode-Saint-Genèse, Linkebeek, Drogenbos, Kraainem…).
Are your products dangerous for children and pets?
We exclusively use biocides certified by the Belgian Public Health authority. Our technicians are Certibiocide-certified. Simple post-treatment instructions are given (ventilation time, areas to avoid until dry) so you can return home safely.
Do you offer a result guarantee?
Yes, every intervention comes with a written guarantee. If the problem returns within the covered period, we come back at no extra cost.
Are you certified?
Yes. Our technicians are trained in the latest methods and hold the Certibiocide certification (mandatory in Belgium for professional biocide application). We work for private clients, managing agents, hotels, restaurants, public welfare centres and local authorities.
How does an intervention unfold?
1. Diagnosis by phone or on site, no commitment. 2. Clear quote with price and method. 3. Intervention by a trained technician. 4. Post-treatment instructions and follow-up. 5. Written guarantee for multi-visit treatments.
Are you discreet?
Yes. Unmarked vehicles and outfits, interventions scheduled outside peak hours, neutral billing on request. Discretion matters for our clients in co-ownership and for our hospitality partners.